Refund Policy

Overview

PhotoReady provides AI-generated images and creator prompt workflows that incur immediate processing and infrastructure costs. Because of this, completed successful generations are generally non-refundable.

Failed generations

If a generation fails because of a system, payment, or provider issue, the generation may qualify for an automatic credit refund or manual review. Refund decisions are based on internal logs, payment records, and generation status.

Completed generations

Successful generations are treated as delivered digital services. Style preference, subjective quality expectations, or a change of mind after delivery generally do not qualify for a monetary refund.

Duplicate payments

If you believe you were charged twice or paid for an order that did not credit your account, contact support with your account email, payment reference, and approximate payment time.

How to request help

Email support@photoready.kaamkardo.com with your account email, generation ID, payment ID if available, and a short description of the issue.

This policy should be read together with the Terms and Conditions and Privacy Policy.